In general, don’t upgrade a system until all prerequisites are available. If you’re not sure or just in general, perform a test install and a scratch upgrade. As for this app, check for an update, and then contact Cisco Support if not.
- Check if the Cisco AnyConnect app is installed; Install the Cisco AnyConnect app; Operating systems required to use VPN. MacOS: macOS High Sierra, 10.13; macOS Mojave, 10.14; macOS Catalina, 10.15; Windows: Windows 10; Windows 8.1; Windows 8; Linux:. Red Hat 6, 7, 8 (64-bit) Ubuntu 16.04 (LTS) Ubuntu 18.04 (LTS).
- AnyConnect (Versions 4.8 and above) Support for Mac OS X (Catalina) Mac OS X Operating Systems. Mac OS X 10.15 (Details from Apple AnyConnect 4.8 Release Notes) AnyConnect (Versions 4.7 and below).
Users may contact the TSC to request an updated version of Cisco AnyConnect for Mac, which will work with Catalina and all previous Mac OS. You can request this VPN software by navigating to ITHelp.IllinoisState.edu and submitting a request, calling the TSC at (309) 438-4357 or emailing us at SupportCenter@IllinoisState.edu. I just upgraded from macOS 10.14.x to macOS 10.15.1 in place. I upgrade my AnyConnect client from 4.6.x to 4.8.00175. VPN had been working fine under Mojave. Reading (now) others are having issues in this forum and around the web. Any suggestions.
Roll in your prior-to-the-upgrade backups and revert, if there’s no AnyConnect update available.
Having run a web search for Cisco AnyConnect Catalina finds the following support notice:
Cisco AnyConnect Users With macOS 10.15 Might Not Be Able To Establish VPN Connection or Might Receive System Pop-up Messages—Software Upgrade Recommended
Cisco AnyConnect and HostScan require updated releases for compatibility with the upcoming macOS Catalina release (10.15). Beginning with macOS Catalina release (10.15), the operating system will no longer support the executing of 32-bit binaries. Additionally, applications must be cryptographically notarized in order to be installed by the operating system. Cisco AnyConnect 4.8.00175 is the first version that officially supports operation on macOS Catalina and contains no 32-bit code.
Cisco Anyconnect Updates
Which implies there’s a bug or mis-configuration here. If there’s no newer AnyConnect version and no other support notes, contact Cisco Support. This is a Cisco app, so Cisco Support will have a better position to identify and address any app issues.
Cisco Anyconnect Windows 10
Oct 9, 2019 11:21 AM